Give every review a thoughtful reply.

Draft a response, make it sound like you, and publish when you’re ready.

Customer review

MR
Maya R.

The team explained everything clearly and made my visit comfortable. Booking was easy, too.

Riverside Dental · Sample review

Reply draft

Draft ready

Interactive example · Your changes stay in this demo.

How does review replying work?

Choose a review, shape the draft, and decide when it’s ready to publish.

GBP Review Replier explainer Watch on YouTube

Your tone. Their experience.
One thoughtful reply.

Keep the customer’s words in focus while you make the response your own.

Reply studioSample workspace
Customer review
MR
Maya R.

The team made my visit comfortable. Booking was easy, too.

Reply draft

Thanks, Maya. We’re glad the team made your visit comfortable and booking easy.
We appreciate you choosing Riverside Dental.

Daily at 9:00 AM3 sample drafts ready to review

Interactive example · Try a tone or edit the reply. Your changes stay in this demo.

Set the rhythm.
Come back to thoughtful drafts.

Your schedule prepares the replies. Your voice runs through them.

Scheduled repliesSetup concept

Daily · 9:00 AM · Business timezone · June 2026

Monday, June 15

3 sample reviews → 3 reply drafts

Saved tone:
Warm & personal

Ready for your review

1 of 3 · Maya R.Warm & personal
“Comfortable visit. Easy booking.”

Thanks, Maya. We’re glad the team made your visit comfortable and booking easy. We appreciate you choosing Riverside Dental.

Publishing stays with you.
Explore the sample batch1 / 3

A scheduled run prepares drafts from unanswered reviews. Review and publish them together when publishing is enabled.

Questions you might have.

Can I set my own reply tone?

Yes. Saved tone and language settings guide the draft. You can also edit the wording or write a response yourself before publishing.

Can I reply to reviews in bulk?

You can generate drafts for multiple unanswered reviews and publish saved drafts in bulk when publishing is enabled. Review the wording before sending the batch.

Does scheduling publish replies automatically?

No. The recurring workflow prepares drafts from available unanswered reviews on a daily or weekly schedule. Publishing is a separate action.

Can I change a reply after publishing?

Yes. The workspace supports updating or deleting a published reply.

Do I need to use AI for every reply?

No. You can write a reply yourself and save it as a draft.

Keep your review replies moving.

Respond in your own voice, with the context and control to get it right.

Manage your review replies

No sales spam. Just a personal reply from our team.